Terms of Service
Effective April 25, 2025. By using our website and services, you agree to the following Terms of Service.
1. Services Provided
Ali Martinez Travel provides personalized travel planning services, including hotel bookings, customized itineraries, concierge services, group travel coordination, and small business travel management.
All services are subject to availability and may require a signed client agreement outlining specific trip details, fees, and responsibilities before work begins.
2. Fees and Payments
Fees for travel planning services will be communicated clearly prior to starting any work. Payment terms, including deposits and final payments, are outlined in individual client agreements.
Please note:
Planning fees are non-refundable once work has begun.
Travel bookings (hotels, tours, transportation) may be subject to third-party terms and conditions, including separate payment, cancellation, and refund policies.
3. Client Responsibilities
Clients are responsible for providing accurate traveler information (including legal names, passport details, special needs, etc.) in a timely manner.
It is the client’s responsibility to review and comply with all entry requirements (such as visas, vaccinations, or health certifications) for their destination(s). Ali Martinez Travel is not responsible for denied entry due to incomplete or incorrect documentation.
4. Changes, Cancellations, and Refunds
Changes to an itinerary after booking may incur additional planning fees. Cancellation policies vary based on the travel suppliers and partners involved and will be communicated at the time of booking.
Ali Martinez Travel is not responsible for fees imposed by third-party travel providers due to changes or cancellations.
5. Travel Risks and Insurance
Travel involves inherent risks, including but not limited to illness, weather disruptions, and political instability. Ali Martinez Travel strongly recommends that all clients purchase comprehensive travel insurance to protect against unforeseen circumstances. Ali Martinez Travel is not liable for loss, injury, delay, or damages incurred during your travel.
6. Intellectual Property
All content on this website—including text, graphics, logos, and images—is the property of Ali Martinez Travel and may not be used or reproduced without permission.
7. Website Use
You agree to use this website for lawful purposes only. Ali Martinez Travel reserves the right to restrict access or refuse service if misuse is detected.
8. Modifications to Terms
Ali Martinez Travel may update these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date. Your continued use of the site and services constitutes acceptance of any changes.
9. Contact
For questions about these Terms of Service or our travel services, please contact Ali Martinez Travel.